Why HaveAVape

At HaveAVape, we believe that a reliable online shopping experience starts with transparency.

Clear Order Processing

Eligible orders generally require 1–2 business days for preparation before dispatch.

After dispatch, delivery generally takes approximately 3–7 business days, depending on the destination and carrier.

Registered members may earn Rewards Points through qualifying activities and eligible purchases.

Points can be redeemed according to the current Rewards Program terms.

Our customer support team is available to assist with orders, delivery, account and Rewards enquiries.

Email: [email protected]

WhatsApp: +86 173 0448 6315

We take customer privacy and information security seriously.

Our Privacy Policy explains how customer information is collected, used and protected.

We respect applicable consumer protection laws and do not seek to exclude rights that cannot legally be excluded.

We support responsible access to restricted products and maintain age and eligibility controls where required.

We regularly review our policies, customer service processes and website systems to improve the customer experience.